Remote Printing- Users can both access remote files and print documents at their current location, simply by connecting LogMeIn Pro to the local printing system and transferring files.LogMeIn Pro also scores well in support quality, including the availability of support and service access options. Users who run into problems with their LogMeIn Pro product can access assistance via business-hours phone service, email support, or logging an IT ticket via the LogMeIn Pro support access portal. This product also features daily incident and update reports for users to view, including records of routine maintenance and what clients can expect.įor out-of-hours assistance, users can browse the comprehensive FAQ support page available online for LogMeIn Pro subscribers and free trial members alike or ask a question in the community portal. Guiding someone through the setup process blindly isn't easy but that's not really the fault of the program.LogMeIn Pro package prices scale for annual billing, depending on business size and the number of computers, including: Plan #Logmein pro remoteprinting update# The only issue is that there has to be a prerequisite modicum of technical ability for the person I am trying to help before we can even proceed. There isn't really a con to the software, per se. I can't begin to describe how much travel time LogMeIn has saved me! CONS This software allows me to teach them remotely, in real time and with appropriate feedback, the skills they need on the computer as well as talk them through software installation and upgrades. I have also used it extensively with my mother and my mother-in-law, both of whom are less than proficient in technology. It saved me many hours of driving back and forth to help her. Being that she was not tech savvy at all, this was the easiest way to help her. I was able to remotely view a co-worker's computer in order to more effectively troubleshoot technical issues for her. It's been a little while since I've used this software but it was integral to a change in software that was implemented at my previous job. Unlike Teamviewer, it does not offer any free version at all for personal use I find the sound quality an issue with LogMeIn ![]() Price started from single license with Pro version (as opposed with 25 license for Central) and it is cheaper than any Teamviewer business version Can logon with Domain authentication make it a more Enterprise solution CONS I have switched to Teamviewer for personal use when it no longer free but still have use the Pro version for business use Have to admit that connecting from a web interface instead of an installed client is the true convenience over TeamViewer (which still needs a client installation from where you initiate the remote connection) Connection speed is good without much lag (the lag is acceptable compare with other competitors) Although LogMeIn allows multiple connections to a single host but my usage is mainly one to one support, therefore, I am not taking advantage of this feature. ![]() I have used LogMeIn for personal use since Free version still exist. It would be better if it can re-offer free version for personal use PROS ![]() Overall it is a decent product and price is right for small licenses needed.
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